Frequently Asked Questions

Reception


We are happy to be there for you personally at the following times:

Morning: 07:00-10:00 o'clock

Evening: 17:00-20:00 o'clock

Due to the corona virus, the reception desk is only partially staffed until further notice.

Of course we are available for you under: +43 681 84642313

Many thanks for your understanding




Check-In with reservation


For the check-in at our house you need:

> Your reservation number

> A valid passport or identity card

> The bank or credit card with which you wish to pay

Your room is ready for occupancy from 14.00 o'clock.

Latest check-out on the day of departure until 10.00 am.




Check-In without reservation


24 h check in, 24 hours a day. Departure please until 10.00 o'clock.

You will immediately receive your key card for the entrance and your room, as well as an invoice by e-mail. Of course you can also book in advance via the Internet. From home or via mobile phone.




Check-Out


A check-out is not necessary. On the day of departure you have enough time to leave your room and deposit your card in the box provided. Your personal code does not become invalid until 10.00 am.

Please throw your key card into the check-out box next to the exit.




EXPRESS Check Out


Please throw your key card into the check out box next to the exit and your check out is done.

Thank you for being with us.




Means of payment


We accept ATM cards and the following credit cards:

Visa Card

Master card

Maestro/ATM card

You can also pay your bill in cash at our reception times.




Cancellation terms


3 months to 14 days before check-in: 50%.

14 days to 1 day before check-in: 70%.

On the day of arrival: 90%.




Emergency numbers


Here you will find all important telephone numbers at a glance:

122 - Fire brigade

133 - Police

144 - Rescue

141 - Family doctor emergency service

From 19:00 h you can find out under 141 which doctor has emergency service or you can get the information under

this link

In urgent cases you can reach us

+ 43 681 84642313




Restaurants, Bars, Cafes...


Restaurants

Gasthof zum Wimmerwald

Route

Pizzaria Luna (Mare e Monti)

Gasthaus Luger

Bars

Cafe InSass

Cafe

Cafe Kemetmüller




Taxi


Taxi Hochstöger

Tel.: +43 (0) 7227 4337

https://www.taxi-neuhofen.at

Taxi Tom

Tel.: +43 (0) 7221 888 50

Mobil: +43 (0) 664 335 75 45

https://www.taxi-tom.at/




Pets


Pets are not allowed in the TT Aparthotel.




"Le Bistro"


Our new "Le Bistro" is located on the ground floor of the hotel building. The opening hours in august are: Monday - Saturday from 17:00 - 23:00 From 01.09.2020: Monday - Saturday from 10:00 - 23:00 The menu, weekly menu and all further information can be found under: www.le-bistro.at We wish you much fun with Eat, drink, chat ...





CONTACT & INQUIRIES